Crystal Serenity® Activities & Services

Cruise Line:  Crystal Cruises®

Activities & Services

Tipping Policy

With Crystal’s all-inclusive cruising, complimentary gratuities for housekeeping (Penthouse Butler, Penthouse Attendant, Stateroom Attendant and Trainee Stateroom Attendants), bar and dining staff (including specialty restaurants and in-room dining service staff) are included.

If you would like to present gratuities for other service personnel, please do so at your discretion, or if you have any questions regarding gratuities, please contact the Reception Desk on board.

Crystal suggests an 18% gratuity for Crystal Spa & Salon services, which will be automatically added to your bill and charged to your shipboard account for your convenience.

Public Rooms
  • Library 
  • Internet Café 
  • Show Lounge 
  • Casino 
  • Nightclub 
  • Movie Theater 
  • Bar(s)/Lounge(s) 
Stateroom Amenities
  • Television / Radio 
  • In-Stateroom Movies 
  • Private Safe 
  • Direct Dial Phone 
  • Hair Dryer 
  • Minibar and/or Refrigerator 
  • DVD Player 
  • Showers and/or Bath Tubs 
  • Sitting Area 
  • Bath Amenities/Toiletries 
  • Bath Robes 
  • Complimentary Bottled Water (and/or Other Beverages) 
  • Nightly Turndown Service 
  • Slippers 
  • Suites 
  • Binoculars 
  • Butler Service 
  • Exclusive Amenities 
  • Luxury Bedding 
  • Spacious Closet(s) 
  • Classes and Workshops 
  • Educational/Enrichment Programs 
  • Guest Lecturers 
  • Wine Tasting Seminars 
  • Cocktail Hour 
  • Evening Entertainment 
  • Dancing 
  • Karaoke 
  • Live Music 
Other Facilities
  • Beauty Salon 
  • Business Services Conference and meeting facilities are available on board. Select administrative services are available upon request for a nominal charge. For guests' convenience, 24-hour Wi-Fi access is also available throughout the ship, reception permitting.
  • Concierge Desk 
  • Dry Cleaning/Laundry 
  • Boutique(s) (duty-free) 
  • Elevators 
  • Infirmary / Medical Center A trained physician and medical staff are on call 24 hours a day. The professional services of this staff, as well as certain medications, are available on board at reasonable costs. Guests requiring ongoing medication, or having specific dietary needs, are advised to bring an ample supply of medication or dietary supplements with them in their carry-on luggage.
  • Self-Service Laundromat 
  • Safe Deposit Boxes 
  • Communications 
Sports, Health & Fitness
  • Outdoor Swimming Pool(s) 
  • Full Service Spa 
  • Sauna 
  • Steam Room 
  • Whirlpool(s) 
  • Aerobics and/or Cardio Instruction 
  • Weight Machines 
  • Free Weights 
  • Cardio Equipment 
  • Jogging Track 
  • Shuffleboard 
  • Ping Pong 
  • Fitness Center 
  • Mini-Golf 
  • Yoga and/or Pilates Instruction 
  • Paddle Tennis 
  • Indoor Swimming Pool 
  • Golf Cages and/or Golf Simulator 
  • Putting Greens 
  • Personal Training 
  • Weight Training 
Children & Teens
  • Babysitters Available On all sailings and depending on demand, in-stateroom babysitting services for children 1 year and older are available on a first-come-first-served basis. Fees apply. Arrangements can be made through the Concierge located at the Reception Desk.
  • Seasonal Children's Program Crystal ships feature a fully supervised Junior Activities program for kids between the ages of 3 and 17 on Holiday voyages and nearly all summer sailings, each with dedicated play areas for both young kids and teens. Children are supervised during their activities with the Junior Activities Directors, and children with parents’ permission are free to come and go as they please. The Junior Activities program is not intended to be utilized as a babysitting service or daycare facility. Children under the age of the 3 must be supervised by a parent or guardian at all times.
  • Dedicated Children's Center 
  • Dedicated Teen Center 
  • Youth Counselor Staff 
  • Traditional Assigned Seating 
  • Formal Restaurant(s) 
  • Casual Dining Venue(s)  
  • Alternative Specialty Restaurant(s)  
  • 24-hour Room Service  
  • Dining Style: Flexible Dining Options  
  • Dining Style: Open Seating 
  • Afternoon Tea 
  • Café/Coffee Bar 
  • Al Fresco Dining 
  • Ice Cream Bar 
  • All Beverages Included In Cruise Fare 
  • Dining Style: Black Tie Optional and Casual Evenings 

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